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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shane Maddox

Shane Maddox

March 7, 2025

5  out of  5
rating by Shane Maddox
"Amazing service, Kelani, Andrew, and Ty are always available to help. They genuinely seem to care about customer service and I greatly appreciate it!!"
We responded:
"Thank you, Shane, for your wonderful feedback! I'm happy to know that Kelani, Andrew, and Ty have been able to assist you and provide the care you deserve. Our team is dedicated to ensuring excellent service, and it's great to see that reflected in your experience. If you ever need anything else, feel free to reach out to our office. We're here to help!"
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Alison Haywood

March 6, 2025

5  out of  5
rating by Alison Haywood
"Kirk Baker is the best! It's always a pleasure to visit his State Farm Office. He spent quality time with me to go over my coverage and make some suggestions and answer my questions. He was able to save me money and increase my coverage. I highly recommend State Farm Insurance and Kirk Baker's Office if you need or want to change your Insurance coverage or if you have questions about insurance of any kind. I found out they can even answer my Medicare questions about Supplemental Part C plans."
We responded:
"Thank you, Alison, for your fantastic review! I'm so happy to know that your visit to our office was enjoyable and that we could assist you with your coverage needs. It's great to hear that we were able to help you save money while increasing your coverage. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help with all your insurance needs!"
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Candy Johnson

March 5, 2025

5  out of  5
rating by Candy Johnson
"Kelani is awesome. Always helpful, knowledgeable, and availalbe!"
We responded:
"Candy, thank you for your wonderful feedback! I'm happy to hear that Kelani has been so helpful and knowledgeable. We're grateful to have her on our team, and it's fantastic to know she's making a positive impact. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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David Rensin

March 4, 2025

5  out of  5
rating by David Rensin
"My friendly, expert customer experience with Kelani makes it easy to say that she deserves at least six stars out of five. Given her a raise!"
We responded:
"Thank you, David, for your fantastic review! I'm delighted to hear that Kelani provided such a friendly and expert experience for you. We truly appreciate your feedback and will certainly pass along your kind words to her. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Stable Shoppe

March 3, 2025

5  out of  5
rating by Stable Shoppe
"fabulous service"
We responded:
"Thank you for your wonderful feedback! I'm happy to know you had a fabulous experience with our service. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Ruben Garcia

March 3, 2025

5  out of  5
rating by Ruben Garcia
"Kirk has been handling my insurance needs for over 30 years. He has built a Five-Star Team to support him. They are consistently responsive, on top of things, and a joy to work with."
We responded:
"Thank you Ruben. I appreciate that!"
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Scott Heidner

March 1, 2025

5  out of  5
rating by Scott Heidner
"Jenae is very helpful and thorough anytime I have questions. I don’t always understand this insurance stuff but she always explains things in a way that I can understand! She definitely goes above and beyond and I appreciate that."
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to know that Jenae has been able to assist you effectively and make insurance easier to understand. Her dedication to going above and beyond is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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John Nikko Manalastas

February 28, 2025

5  out of  5
rating by John Nikko Manalastas
"Amazingg staff !! Kelani and Jenae are the best thank you guys!!"
We responded:
"Thank you, John, for your wonderful feedback! I'm so glad to hear that Kelani and Jenae made such a positive impact on your experience. Our team is dedicated to providing exceptional service, and it's great to know they delivered! If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Simon Nazarian

February 28, 2025

5  out of  5
rating by Simon Nazarian
"Absolutely great service from my good sir Alexei, He immediately gave me every piece of information I could ask for based off of my situation at the time, thanks again Alexei!"
We responded:
"Thank you, Simon, for your wonderful feedback! I'm delighted to know that Alexei was able to provide you with all the information you needed. We're here to assist you anytime, so feel free to reach out for any other insurance needs or questions."
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Aramo Matthewsian

February 28, 2025

5  out of  5
rating by Aramo Matthewsian
"Great great service, instantly Alexei answered all my questions and gave me such a knowledgeable breakdown. Will for sure refer this branch to many friends! Thanks Alexei!"
We responded:
"Thank you, Aramo, for your fantastic feedback! I'm thrilled that Alexei could offer you a detailed breakdown and address all your questions. We truly appreciate your willingness to recommend our branch to your friends. If you need any further assistance, please don't hesitate to contact our office. We're here to help!"
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bob schreiner

February 27, 2025

5  out of  5
rating by bob schreiner
"One of the finest and most punctual agents and staff in the country. Kirk Barker and staff like Kehlani have gone above and beyond our needs over the years and as recently as the accident my wife was in Christmas day. Thank you Team, Bob Schreiner"
We responded:
"Thank you, Bob, for your wonderful feedback! I'm so glad to know that our team, including Kehlani, has been able to support you and your wife, especially during such challenging times. Your appreciation means a lot to us. If you ever need anything else, please don't hesitate to reach out. We're here to help!"
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Heath Jordan

February 27, 2025

5  out of  5
rating by Heath Jordan
"Thank you so much Kelani! You were so helpful and made the process to insure my new vehicle stress free and easy!"
We responded:
"Thank you, Heath, for your wonderful feedback! I'm happy to know that Kelani was able to make your insurance process smooth and stress-free. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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K Tashjian

February 25, 2025

5  out of  5
rating by K Tashjian
"Kelani makes it super easy for me to understand our policies. I really appreciate her patience!!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Kelani has been able to make understanding your policies easy and that her patience has been appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jacinta Seton

February 25, 2025

5  out of  5
rating by Jacinta Seton
"The support online was just as great as the in person onsite support. The platform and Mr. Baker are great."
We responded:
"Thank you, Jacinta, for your wonderful feedback! I'm glad to know that both our online and in-person support met your expectations. It's great to hear that you find our platform and service beneficial. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Ivona Vogler

February 19, 2025

5  out of  5
rating by Ivona Vogler
"I had an amazing experience working with Kelani DeBritz-Customer Care Representative at Kirk Baker`s State Farm Agency in Valencia CA.From the moment I reached out ,she was incredibly helpful,professional and attentive. She took the time to answer all my questions,explain a details of my policy and ensure I had everything I needed. What truly stood out was her dedication to excellent costumer service. She was always responsive , patient and willing to go extra mile to make a process smooth and stress-free. It is rare find someone who genuinely cares about customers the way she does If you are looking for top-notch support and knowledgeable Representative I highly recommend Keloni DeBritz . She made my experience with Kirk Baker`s State Farm truly exceptional. Ivona Vogler"
We responded:
"Thank you, Ivona, for sharing your wonderful experience! I'm delighted to hear how Kelani's professionalism and dedication made such a positive impact. Her commitment to providing attentive and thorough service truly sets her apart. We're grateful to have her on our team, and it's fantastic to know she made your experience exceptional. If you ever need further assistance or have more questions, please feel free to reach out."
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Ferdinand Cajigal

February 15, 2025

5  out of  5
rating by Ferdinand Cajigal
"Kelani was amazing. She sent all the documents that I needed right away."
We responded:
"Thank you, Ferdinand, for sharing your experience! I'm happy to hear that Kelani was able to assist you promptly by sending all the necessary documents. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Sheila Marmolejo Garcia

February 7, 2025

5  out of  5
rating by Sheila Marmolejo Garcia
"Good job, working with Ty, very helpful"
We responded:
"Thank you, Sheila! I'm glad to hear that Ty was able to assist you effectively. We appreciate your feedback and are here to help with any future insurance needs or questions you might have."
Profile photo of Vicki Wade

Vicki Wade

February 4, 2025

5  out of  5
rating by Vicki Wade
"Elvis was extremely helpful. Got my policy down and answered all of my questions. Thank you 🙏🏾"
We responded:
"Thank you, Vicki! I'm glad to know that Elvis was able to assist you effectively and address all your questions. We appreciate your feedback and are here to help with any future needs you may have."
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Cindy Simper

January 31, 2025

5  out of  5
rating by Cindy Simper
"Exceptional staff! Kelani makes conversation and figuring out what’s right for me comfortable and thorough. Appreciate feeling like family with the warmth I’m dealt with and the sincere interest in meeting my needs!"
Profile photo of Glenda Simper [May ES]

Glenda Simper [May ES]

January 30, 2025

5  out of  5
rating by Glenda Simper [May ES]
"I appreciate Kirk Baker's staff . They are great, friendly, helpful and accommodating especially Kelani DeBritz! She's a doll!"
We responded:
"Thank you Glenda. And I agree Kelani rocks"
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Ramsina Yefima

January 30, 2025

5  out of  5
rating by Ramsina Yefima
"Kelani is outstanding and excellent in helping to take care of any issues. Also,all staff are just wonderful to deal with. Never had any problems. I've been their customer for over 30 years."
We responded:
"Thank you, Ramsina, I'm happy to hear that Kelani and the rest of our team have been able to assist you effectively. It's fantastic to know that you've been with us for over 30 years. We're here for any future needs or questions you may have!"
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Sean O'Brien

January 27, 2025

5  out of  5
rating by Sean O'Brien
"Kirk and his team are great! Been with them for 5 years now and he is a straight shooter who is fantastic to deal with."
We responded:
"Thank you, Sean, for your wonderful feedback! I'm happy to know that you have had a positive experience with our team over the past five years. It's great to hear that you find our straightforward approach fantastic to deal with. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
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Ericka Jaimes

January 24, 2025

5  out of  5
rating by Ericka Jaimes
"Kirk Baker State Farm, we’ve seen it all the last 20 years and we are so incredibly grateful and blessed to have you and the team in our side! Kalani, Jenae, Laryssah, you ladies are superwomen and always take care of us. Kirk Baker is one of the most knowledgeable and honest insurance brokers we have the pleasure of knowing and he has given us tremendous insight regarding insurance as an investment and wealth management. We hope to see you all back in writing new policies for homeowners soon! Thank you for always taking care of our insurance needs. Kalani, thank you for being on top of the team, even through the most challenging and stressful times we all are experiencing. Being evacuated from your office, to jumping back in the next and getting everything done, thank you so so much for all you do! The Jaimes family J Innovative Concrete"
We responded:
"Thank you, Ericka, and the Jaimes family, for your heartfelt words! We're truly grateful to have been part of your journey over the past 20 years. Kirk is dedicated to providing insightful guidance on insurance needs and it's wonderful to know that it has made a difference for you. We appreciate your support and look forward to continuing to meet your insurance needs. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for being part of our State Farm family!"
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nick

January 23, 2025

5  out of  5
rating by nick
"Very helpful and attentive! Look forward to working more with them"
We responded:
"Thank you, Nick, for your wonderful feedback! I'm glad to know you found our team helpful and attentive. We're excited to continue working with you and are here for any future needs or questions. Feel free to reach out anytime!"
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Patrice Rodriguez

January 21, 2025

5  out of  5
rating by Patrice Rodriguez
"Alexei was great at helping me figure out our new policy and helping us stay within the State Farm branch. I really appreciate his insight and help!"
We responded:
"Thank you, Patrice, for sharing your experience! I'm happy to know that Alexei was able to assist you with your new policy and keep you with our State Farm branch. His insight and dedication are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"