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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Eichorn

Christopher Eichorn

June 9, 2025

5  out of  5
rating by Christopher Eichorn
"I've been a policy holder for 10 years - the customer service is fantastic!"
We responded:
"Thank you, Christopher, for your loyalty over the past decade! I'm happy to hear that you've had a fantastic experience with our customer service. We're always here to assist with any of your insurance needs. Thanks for choosing us!"
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Clara

May 30, 2025

5  out of  5
rating by Clara
"Elvis was very nice and polite and very quick and efficient"
We responded:
"Thank you, Clara! I'm happy to hear that Elvis provided you with such efficient and polite service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
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Jacob Shamoun

May 28, 2025

5  out of  5
rating by Jacob Shamoun
"Alexi was very helpful"
We responded:
"Thank you, Jacob, for sharing your experience! I'm glad to hear that Alexi was able to assist you effectively. We're here to help with any future needs or questions you might have."
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Elizabeth B

May 28, 2025

5  out of  5
rating by Elizabeth B
"Alexei was super helpful and patient when working with me. He made sure to explain all my options in an easy and digestible way, especially because I’m not very familiar with this type of information. I felt empowered and supported when contemplating my decisions because of him. I came in not really having any sort of expectations but I left feeling a lot more confident. Very impressed with the service!"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad Alexei was able to assist you with patience and clarity. It's wonderful to know you felt empowered and confident in your decisions. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ethar Abuhamdah

May 20, 2025

5  out of  5
rating by Ethar Abuhamdah
"Working with Andrew was impressive, extraordinary level of knowledge and expertise. He was very patient and helpful, answered every single question properly and gave me better advice that exceeded expectations . Very impressive"
We responded:
"Thank you, Ethar, for sharing your experience! I'm glad to know that Andrew's knowledge and expertise made a positive impact. His patience and helpfulness are truly valued, and it's wonderful to hear that his advice exceeded your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"
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Mark Martinez

May 13, 2025

5  out of  5
rating by Mark Martinez
"Truly Exceptional Service!! I had the absolute pleasure of speaking with Kirk, and have to say that he seemed to be genuinely one of the most caring professionals I’ve yet to encounter. He took the time to understand my unique needs and patiently walked me through all my options made sure I was fully informed and comfortable with every decision. He answered my many questions patiently as I think I interrupted him more than a couple times. I will definitely be recommending State Farm to friends, family and co-workers!"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad to hear that your experience with our office was so positive. It's great to know that you felt understood and informed throughout the process. Your recommendations to friends, family, and co-workers mean a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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James Hurley

May 12, 2025

5  out of  5
rating by James Hurley
"Wanted to thank Jenae at State Farm for taking care of my needs today, she promptly got everything together and got right back to me! Love with img with the staff at Kirk Baker’s"
We responded:
"Thank you, James! I’m happy to hear that Jenae was able to assist you promptly and efficiently. Our team at Kirk Baker’s office appreciates your trust and support. If you need anything else, feel free to reach out."
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chris Faraone

May 7, 2025

5  out of  5
rating by chris Faraone
"Great salesman ty was very and and polite and above and my expectations"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to know that Ty exceeded your expectations with his polite and attentive service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Dan Walker

May 6, 2025

5  out of  5
rating by Dan Walker
"Kirk Baker and his StateFarm team provided exceptional service after my accident. From the moment I reached out, they handled everything seamlessly - guiding me through the claims process with professionalism and care. Kirk was personally responsive, explained all my coverage options clearly, and his staff followed through on every detail. They made what could have been a stressful situation so much easier to navigate. The entire team was knowledgeable, efficient, and genuinely concerned about resolving my claim quickly. If you're looking for insurance representation where you'll actually feel taken care of rather than just another policy number, Kirk Baker's StateFarm office is the place to go. Highly recommend!"
We responded:
"Thank you, Dan, for sharing your experience! I'm glad to know that our team could assist you effectively after your accident. It's great to hear that the claims process was smooth and that you felt well-supported throughout. We strive to provide attentive service, and your feedback means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Barron

May 6, 2025

5  out of  5
rating by Barron
"I Am Very Satisfied With My Policy And The Great Service And Its Great To Be Back With State Farm"
We responded:
"Thank you, Barron! I'm glad you're satisfied with your policy and the service provided. It's wonderful to have you back with State Farm. If you ever have any questions or need assistance, feel free to reach out."
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mickey graham

April 28, 2025

5  out of  5
rating by mickey graham
"TY was great this morning, it's was a long call but he was so patient and walked me through all of it. He help me save almost 50.00 to 60. Dollars a month on my car and renter insurance. Thank you Ty"
We responded:
"Thank you, Mickey, for sharing your experience! I'm happy to hear that Ty was able to assist you and help save on your insurance. Your satisfaction is important to us, and we're here for any future questions or needs you may have."
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fresno flower

April 26, 2025

5  out of  5
rating by fresno flower
"Prompt service polite attitude.Got me what I needed.Thank you"
We responded:
"Thank you! I'm happy to know that you appreciated the prompt service and polite attitude. It's great to have been able to assist you with what you needed. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Teresa Ramos

April 25, 2025

5  out of  5
rating by Teresa Ramos
"I’m satisfied with his excellent service"
We responded:
"Thank you, Teresa! I'm glad to know you're satisfied with the service provided. "
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Gregory Baker

April 24, 2025

5  out of  5
rating by Gregory Baker
"Always a great experience with Kirk Baker State Farm. They’re constantly making sure all of my policies are in order. Jenae, from the office is very personable and professional. Highly recommend this office."
We responded:
"Thank you, Gregory! I'm happy to know that you've consistently had a great experience with our office. It's wonderful to hear that Jenae's personable and professional approach has made a positive impact. We appreciate your recommendation!"
Profile photo of Tareq Ahmadzai

Tareq Ahmadzai

April 4, 2025

5  out of  5
rating by Tareq Ahmadzai
"Andrew Chang at Kirk Baker State Farm is a true standout. He’s consistently available when I need help, and on the rare occasion I can’t reach him right away, he always returns my calls quickly. The information he provides is clear, helpful, and easy to understand—thanks to his patience and the way he takes the time to explain everything thoroughly. What I appreciate most is that he’s incredibly reliable when it comes to follow-up. Anytime I’ve asked him to look into something or get back to me, he does so promptly and with a great attitude. All businesses should be so lucky to have someone like Andrew who puts the customer first on their team. Tareq Ahmadzai"
We responded:
"Hey, Tareq—we really appreciate you taking the time to share this about your experience with Andrew. It’s truly rewarding to hear how consistently responsive and helpful he’s been for you. Clear communication and follow-through are so important, and Andrew puts a lot of effort into making sure every customer feels supported. We’re glad you’ve experienced that firsthand. His ability to explain things in a way that makes sense, paired with his genuine care, really sets him apart. Your recognition means a lot to our whole team, and we’re lucky to have him here. Thanks again for your trust and for being part of our Kirk Baker State Farm family."
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Mary Gorsage

March 31, 2025

5  out of  5
rating by Mary Gorsage
"Worked with Ty to set up homeowners insurance. He was great. Made the process easy for me. Thanks Ty!"
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to hear that Ty made setting up your insurance easy. We appreciate your feedback and are here for any future needs or questions you may have."
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Breanna

March 29, 2025

5  out of  5
rating by Breanna
"5 stars! Kelani helped me and she was amazing! Very nice."
We responded:
"Thank you, Breanna, for the fantastic review! I'm happy to hear that Kelani provided you with such amazing service. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Profile photo of Rich Grant

Rich Grant

March 28, 2025

5  out of  5
rating by Rich Grant
"Called for an insurance quote spoke with Elvis he was very informative and gave me a good quote for my two cars after shopping around for a week I found he had the best price called back and he took care of everything over the phone very pleased thank you Elvis. Go Chiefs"
We responded:
"Thank you, Rich, for sharing your experience! I'm happy to hear that Elvis was able to provide you with a great quote and assist you efficiently over the phone. Your satisfaction is important to us, and we're glad we could offer you the best price. If you have any more questions or need further assistance, feel free to reach out. Go Chiefs!"
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Hema Panesar

March 27, 2025

5  out of  5
rating by Hema Panesar
"Kirk is great. He takes the time to explain all the policies and give the best rates. Thank you!"
We responded:
"Hi Hema, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Steve Steve

Steve Steve

March 27, 2025

5  out of  5
rating by Steve Steve
"I have been working with Kirk Baker and his team for many years now. I felt compelled to leave a review today because when I called with a question about our new teen driver, Kelani went above and beyond to answer my question. As a fellow parent of teens, Kelani offered some valuable suggestions, and even researched another idea which she later shared with me by email. Thanks Kelani for excellent customer service."
We responded:
"Thank you, Steve, for sharing your experience with our office! I'm happy to hear that Kelani was able to assist you with your question. Her dedication to providing valuable suggestions and following up with additional information truly reflects our commitment to excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Terry Hurley

March 26, 2025

5  out of  5
rating by Terry Hurley
"Kelani was so helpful and kind, her customer service is always amazing thanks again for all your help"
We responded:
"Thank you, Terry, for sharing your experience! I'm happy to hear that Kelani's helpfulness and kindness made a positive impact. We're grateful to have her on our team. If you ever need further assistance, feel free to reach out!"
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jim hurley

March 26, 2025

5  out of  5
rating by jim hurley
"Great customer service, and friendly staff. Kelani was awesome, kind and so helpful. Kirk's Team goes above and beyond and has great customer service."
We responded:
"Thank you Jim. We really appreciate that!"
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Rod Scott

March 26, 2025

5  out of  5
rating by Rod Scott
"Kelani is knowledgeable, professional, and makes State Farm a pleasure to have as my insurer."
We responded:
"Thank you, Rod, for sharing your positive experience! I'm happy to hear that Kelani's expertise and professionalism have made your experience with us enjoyable. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Kahaili De Britz

March 24, 2025

5  out of  5
rating by Kahaili De Britz
"Kelani is the best and always helpful!"
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Alex Skaar

March 20, 2025

5  out of  5
rating by Alex Skaar
"Ty did a great job getting me insurance for my vehicle. Top notch service"
We responded:
"Thank you, Alex! I'm happy to hear that Ty provided you with top-notch service in securing insurance. We're here to help with any future needs or questions you may have."